Treatments · Signature Facials
The Professional Facial
What a classic facial usually involves, from the first conversation to the final layer of moisturiser.

- What it is
- A hands-on skin treatment carried out by a trained skincare professional, typically combining cleansing, exfoliation, massage, a mask and finishing products.
- How long
- Often around 45 to 90 minutes. The provider can tell you what their version includes.
- How it may feel
- Most steps are gentle and relaxing. Exfoliation or extractions can feel more active; you can ask for anything to be adjusted.
- Worth knowing
- Every provider builds the facial differently. Ask what is included before your appointment.
A treatment built around your skin that day
A professional facial is less a fixed menu than a sequence the provider adapts as they go. It usually starts with a short conversation about your skin, your routine and anything you would like to avoid, followed by a close look at the skin under good light.
The usual sequence
- A short consultation about your skin and the products you use.
- A thorough cleanse. Make-up and the day are removed, often in two steps.
- Gentle exfoliation. A mild scrub, enzyme or acid product lifts dead surface cells.
- Extractions, only where appropriate and with your agreement.
- Facial massage for comfort and relaxation.
- A mask suited to your skin that day.
- Finishing products: moisturiser, and SPF in the daytime.
Knowing the steps makes a first appointment much less mysterious. Two treatments with similar names can be very different appointments, so the step list is the honest comparison.
Questions worth asking
- Which steps are included, and which are optional?
- Which products will you use, and do any contain ingredients I react to?
- Is there anything I should stop using before or after, such as retinoids or exfoliating acids?
- Who will perform the treatment, and what training or licence do they hold?
This guide is general information, not medical advice, and does not describe any particular provider’s service. A qualified professional can advise what suits your skin and health history.
Keep reading
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