Treatments · Signature Facials

The Professional Facial

What a classic facial usually involves, from the first conversation to the final layer of moisturiser.

Hands performing a facial massage on a client with closed eyes
What it is
A hands-on skin treatment carried out by a trained skincare professional, typically combining cleansing, exfoliation, massage, a mask and finishing products.
How long
Often around 45 to 90 minutes. The provider can tell you what their version includes.
How it may feel
Most steps are gentle and relaxing. Exfoliation or extractions can feel more active; you can ask for anything to be adjusted.
Worth knowing
Every provider builds the facial differently. Ask what is included before your appointment.

A treatment built around your skin that day

A professional facial is less a fixed menu than a sequence the provider adapts as they go. It usually starts with a short conversation about your skin, your routine and anything you would like to avoid, followed by a close look at the skin under good light.

The usual sequence

  1. A short consultation about your skin and the products you use.
  2. A thorough cleanse. Make-up and the day are removed, often in two steps.
  3. Gentle exfoliation. A mild scrub, enzyme or acid product lifts dead surface cells.
  4. Extractions, only where appropriate and with your agreement.
  5. Facial massage for comfort and relaxation.
  6. A mask suited to your skin that day.
  7. Finishing products: moisturiser, and SPF in the daytime.

Knowing the steps makes a first appointment much less mysterious. Two treatments with similar names can be very different appointments, so the step list is the honest comparison.

Questions worth asking

  • Which steps are included, and which are optional?
  • Which products will you use, and do any contain ingredients I react to?
  • Is there anything I should stop using before or after, such as retinoids or exfoliating acids?
  • Who will perform the treatment, and what training or licence do they hold?

This guide is general information, not medical advice, and does not describe any particular provider’s service. A qualified professional can advise what suits your skin and health history.